Picture this: The phone rings at our flower shop. I answer with a smile on my face. On the other end is "Norm" (aka: a new customer). Norm asks, "Do you deliver?" My answer is "yes."
>>>We deliver to ALL Seattle and surrounding areas(including Kirkland and Bellevue)<<<
Then Norm asks, "Are you locally owned?" My answer is "yes". >>>The owners are a wonderful couple whom live locally and actually "work" in their flower shop. They wash buckets, clean flowers, answer phones, and sometimes deliver.<<<>>>We're located on the corner of 15th Ave E and E Thomas, in the Red Brick Group Health bldg across from Safeway. You can't miss us, we've got the freshes flowers on display right out front!<<<
Norm and I continue to have a great conversation and he tells me that he's called high and low, looking for a "local" flower shop, he wants to support a small business. That's the entire reason that I work for this great company. It's important to do something you believe in!
At the end of our conversation, Norm decides that we're the company he wants to spend his money with. This is of course, after I tell him that "we get our flowers in EVERY day. Our clients are #1. We strive to excede your expectations and provide a fantastic and friendly service."
I do hope, that if you decide to order flowers for delivery or even pick up, that you'll give us a chance?! After all, our clients are #1 in our book and we will always strive to excede your expectations, plus, you'd be supporting a local business here in Seattle.
No comments:
Post a Comment